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Quick and Reliable AOG Solutions

  • May 7
  • 2 min read

When Flights Don’t Go as Planned

When chartering a private jet, the last thing you want to hear is that the aircraft is “AOG.” This term is used to describe an aircraft that cannot fly due to a technical issue. While rare, it’s something to be aware of when planning your next flight and knowing how it’s handled can make all the difference.



Close-up of a white private jet's engine with blue stripes, parked outside a hangar.



What Does “AOG” Actually Mean?

AOG stands for “Aircraft on Ground” and it applies whenever an aircraft, whether commercial or private, is grounded for maintenance or safety reasons. Issues leading to AOG can range from engine or avionics faults, fuel contamination to bird strikes and manufacturer defects.


When an aircraft is deemed unsafe to fly, it remains on AOG until the necessary repairs are made. Depending on the situation, this could be a simple maintenance check or a more extensive repair that might even involve replacing key components. Sometimes, if repairs take longer than expected, arranging an alternate aircraft may be the quickest way to get you back in the air.




Images courtesy of Dassault Aviation




What Happens When Your Flight Is AOG?

In the rare event that your flight is grounded, there are clear steps to minimise disruption:


  1. Immediate Assessment: We will work with the flight crew and operator who will evaluate the issue and determine the best course of action, sometimes consulting the manufacturer or maintenance teams for parts and solutions.

  2. Alternate Arrangements: If repairs take longer than expected, we will immediately explore options and coordinate with the operator so your journey can continue as planned. During the process, our team will keep the PA and passengers informed with timely updates to minimise any inconvenience.





White private jet parked in front of a large corrugated metal hangar.


 

Why 365 Aviation Stands Out in These Scenarios


Experience You Can Trust

With over 15 years in the industry, we know what it takes to handle time-critical AOG situations. Our team combines hands-on expertise with deep knowledge of flight operations and a global network to coordinate the fastest possible response to get your aircraft back in the air.


Rapid Response Around the Clock

With team members available 24/7 in the UK, USA and Asia, we are ready to act quickly whenever an aircraft is grounded. This rapid response ensures that no matter the situation, solutions are underway immediately.


Your Personal Charter Manager

Whenever you book a private flight with 365 Aviation, your dedicated charter manager is there every step of the way. In the event of an AOG, they will keep you informed with transparency, coordinate solutions with operators, and ensure your travel plans stay on track.


For any questions or requests about private jet travel, our team is available 24/7 at charter@365aviation.com.

 

 
 
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